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In contemplating both the relevance and utility of a mission statement, I/we have hesitated to resort to the typically hyperbolic declaratives that afflict even the most mundane business.
In the painting industry, 'Sober and On Time' might pass for inspiration but the intellectual giants who walk these halls seek a more noble truth.
Tom Watson, Jr, the founder of IBM, summarized their corporate 'basic beliefs' as follows:
So with thanks to Tom, we will be appropriating these beliefs as they nicely synthesize our own perspectives and purposes.
Tags: Painting, Customer Service, Boston, world class, excellence, respect, mission, purpose
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